New customer welcome guide.
Mediacom cable box not working.
Enter your zip code to find the mediacom office closest to you.
Next use the remote control to turn off the tv or cable box.
Problems can include image freezing and sound issues.
Answer center covid 19 alerts.
It was not and we still don t have cable internet phone service.
Back to top check.
Plug the other end into a working electrical outlet or power strip.
The callback service is only available from 8am to 7 30pm cst.
Resetting the box can help solve these issues.
I already dm d and read all the customer support links and still no service.
Make sure that the outlet is not controlled by a switch that gets turned on and off.
Click on the links below to access additional information about your mediacom services.
If the channel changes there is a problem with the remote control.
As your cable box restarts the lights on the display will blink or it will say boot you may also see a loading bar or icon on your tv screen while the box restarts.
If it is not on check to make sure the power plug was plugged.
D check the front of the digital adapter to see if the green light is on and blinking.
Routefifty it isn t just speed data that should be collected but also reliability and stability.
Manually turn on the tv or cable box by pressing the power button on the front panel.
Click for an outage callback.
Service that simply works together.
When should we call you.
Jeanlupoli mediacomsupport i have been waiting for 3 days for the technician s promised return with more cable.
Our technicians are working on resolving the issue.
If the remote is still not functioning correctly press the chan button on the front of the receiver.
Liz renninger renningerliz reported 4 hours ago.
Mediacom says work was completed.
If this did not correct the problem proceed to the next step.
We have mediacom and the speeds are generally fine when the system is actually working.
Delivering you services on one platform from one company and equipped with the latest technology so you get the most out of your tv internet phone.
If device does not turn off then change the batteries in the remote control.
First press the cable button on the remote to make sure it is in cable mode.
No support at mediacom laissez faire approach attitude is not acceptable.
Mediacom s hd cable boxes allow you to view programming offered by mediacom in high definition.
Allow the cable box 5 10 minutes to fully reset.
As soon as agent is.
It is possible however that you may run into problems while using one of these boxes.
Try using the remote again.